• Full time
  • Hull
  • Salary/Hourly Rate: £26,872

Website Wellington Care

We are looking for a Service Manager to support the Registered Manager to deliver a high quality service. You will provide management and leadership to a team of Team Leaders and Support Workers and to oversee a cluster of services. 36 hours per week starting at £26,872 p.a


· Ensure that care and support is delivered to the highest standard in accordance with individual care and support plans, best professional practice, company policies and procedures and the philosophy of care. Oversee, supervise and monitor all care practice

· To ensure that all service users have appropriate individual care and support plans which are regularly monitored and reviewed, including key working with service users in the development, implementation, monitoring and reviewing of individual support plans.

· To ensure that services and support are provided in a person centred way

· To assist the Registered Manager to manage the admissions procedure liaising where applicable with external agencies and families

· Contribute to, and have the overall responsibility for, staff rotas to ensure the service provides correct staffing levels and skills sets at all times so that the individual needs of the service users are met and in line with regulatory requirements.

· To assist the Registered Manager to prepare for Care Quality Commission (CQC) reviews

· To assist the Registered Manager in all aspects of people management as required.

· To provide management support, supervision and leadership to the assigned staff teams in line with Wellington Care’s procedures

· To implement and manage change programme that have been agreed by the Registered Manager

· To ensure that effective and satisfactory channels of communication upwards and downwards across all teams are in place

· Ensure that the staff team uphold and adhere to Wellington Care policies and procedures

· To implement, monitor and review governance and quality processes, including undertaking audits to ensure that the registered locations are adhering to regulatory compliance and delivering high quality care and support

· Ensure all regulatory and statutory obligations are adhered to.

· Produce and prepare reports that may include RM reports, service reports, commissioner and contract reports for approval by the Registered Manager.

· To ensure that the services they are responsible for operate in such a way as to maintain the health and safety of all service users, personnel and visitors

· To develop, maintain, liaise and negotiate with external agencies in relation to service delivery including service users support planning and implementation in such a way as to promote good will

· To contribute to business development by actively promoting Wellington Care services and responding to referrals in a well-planned manner and in accordance with policies and procedures

· To assist in the implementation of Wellington Care’s Business Plan so that you can be aware of, and work towards, individual, team and organisation objectives and recognise and understand the importance of continual development of the individual team and organisation.

To be flexible with regards to the duties undertaken and in addition to the normal duties, undertake other duties that are reasonably within your skills and knowledge, but outside of the normal sphere of activity, if this is required.

Person specification

· Level 3 Diploma in Health and Social Care (or equivalent)

· Ability and willingness to work towards Level 4 and above management in health and social care

· Ability and willingness to undertake the skills for care management induction (or equivalent)

· Excellent literacy and numeracy skills


· Level 5 management diploma in health and social care (or equivalent)

· Degree or equivalent standard of education

Skills/Abilities – essential:

· Ability to lead, motivate and manage a staff team

· Excellent understanding of CQC regulations and guidance

· Good understanding of care/support plans


· A driving license and own transport is desirable

· An excellent knowledge and understanding of mental health illness/conditions, learning disabilities, autism and positive behaviour support

· At least 2 years’ experience in a Deputy or 3 years Team Leader experience in a health social care setting

Ability to demonstrate knowledge of recruiting and training staff.
Experience of co-ordinating staff rotas.
Experience of a multi-disciplinary approach to service delivery
Ability to demonstrate good Knowledge of CQC and legislation relevant in a health and social care setting.

Staff perks include:

Savings scheme via HEY Credit Union
Cycle to work scheme
Employee Assistance Programme
Staff discounts via Sodexo

call on 01482 680500 or email recruitment@wellingtoncare.co.uk

To apply for this job email your details to recruitment@wellingtoncare.co.uk.