Temporary First Line Manager – Hull Boulevard

Temporary First Line Manager (maternity cover)

Full time role – 37.5 hours per week

£40,194 per annum

Are you ready to lead something special? Our Boulevard service offers 24/7 support to adults living with complex mental health needs and/or substance misuse issues in a supported living environment. We empower clients to live as independently as possible while offering structured, person-centred support and we’re looking for a passionate, driven Registered Manager

As a First Line Manager, you’ll be at the heart of delivering exceptional, person-centred care. You’ll ensure our services are not only effective and efficient, but also aligned with our core values:

What You’ll Bring:
A sharp eye for detail and a passion for quality.
A natural ability to lead, inspire, and spot talent.
A commitment to nurturing teams that deliver outstanding care.
You’ll be a driven professional, eager to grow and adapt to the evolving needs of the people we support and the teams you lead.

Front Line Manager Responsibilities
Staff Management and Development
Ensure that all staff within your service are recruited, inducted, developed, and managed in a professional and supportive manner, in line with organisational policies and values.
Training and Performance Alignment
Identify and address the training and development needs of your team, ensuring these are regularly reviewed and aligned with the strategic objectives of St. Anne’s services.
Service Quality and Best Practice
Promote and implement current best practices in service delivery, ensuring your service remains responsive, effective, and informed by the latest sector developments.
Client Rights and Environment
Uphold and promote the rights, dignity, and wellbeing of clients or residents, ensuring a safe, healthy, and stimulating environment that supports their individual needs and aspirations.
Personal Development
Work collaboratively with your Area Manager to identify and address your own development needs, ensuring your growth aligns with service goals and leadership expectations.
Client Involvement and Empowerment
Maximise opportunities for client participation in service planning, delivery, and evaluation, fostering a culture of inclusion and empowerment.

Key Responsibilities
1. Collaborative Working and Stakeholder Engagement
Establish and maintain effective working relationships within your team(s), across departments, and with external organisations, agencies, and professionals whose roles intersect with or influence your service area.
Promote a culture of open communication and collaboration to ensure cohesive service delivery and shared goals.
2. Strategic Contribution and Organisational Development
Actively contribute to the ongoing development and strategic direction of St. Anne’s by identifying and promoting opportunities aligned with the organisation’s overarching corporate aims.
Participate in the formulation and review of policies, procedures, and service innovations to support continuous improvement and organisational growth.
3. Compliance and Governance
Ensure that you and your team consistently uphold and adhere to St. Anne’s core values, beliefs, policies, and procedures.
Maintain full compliance with all relevant legal, regulatory, and contractual obligations, ensuring that standards are met or exceeded at all times.
4. Service Quality and Accountability
Take full responsibility and accountability for the quality and effectiveness of the service delivered within your designated area.
Implement quality assurance measures and regularly review service performance to drive excellence and meet the needs of service users.
5. Operational Efficiency and Resource Management
Proactively implement strategies to minimise service voids, ensuring optimal use of resources and continuity of care.
Monitor occupancy levels and take timely action to address any gaps, working closely with relevant teams to maintain high service utilisation.